Get in touch
The quickest way to reach the editorial desk is email: info@chartcompass.org. A real person reads every message, usually within a few working days.
Suggest a platform
Tell us the platform's name, what you trade with it and whether you use it from Canada. We add a platform to the rankings once it publishes its prices and we can test it from Canada for at least 30 days. Suggestions don't guarantee a review, and nobody can pay for one.
Report a price change or an error
Prices and plans change often. If you see a price on a vendor's site that differs from ours, send the page address and the date you saw it. We check every report against the vendor's site before changing anything, and we correct factual errors as soon as we confirm them.
The monthly price-check email
Once a month we send a short note listing plan, data-fee and trial changes across the six platforms we cover. To sign up, email us with the subject "Subscribe". You can unsubscribe at any time, and we never share the list with vendors.
What we can't help with
We can't give advice on what to buy or sell, review your trades or help with an account at a vendor or broker. For account problems, contact the vendor's own support team. For advice about your finances, consider speaking with a registered adviser.